Map & List View
How It Works
Terms and Conditions
How can we help you?
What is Adopt a Backpacker?
How do I know which type of profile to choose?
Do I need a work visa as a Backpacker or Au Pair to join the website?
As a host, can I charge money for the accommodation?
As an Adoptee, can I pay rent for accommodation?
How many hours of work/help exchange is acceptable?
Is food included in the free accommodation?
Is there a minimum age for using the website?
How can I go to my dashboard?
How can I view my own profile?
How do I change my profile photo?
Why do I need to verify my ID?
What type of ID can I use to verify my identity?
Why is it required to enter my current location?
How do I edit my availability for adoption?
What happens when I put my availability for adoption on ‘Not Available’?
How do I send a message to other users?
How do I request an adoption?
Why can I not request an adoption with some users?
How can I access My Adoptions page?
How do I write a review to another user?
What if someone gives me a bad review?
How can I add or remove users from My Favorites?
Can I swap/change between different profile types?
How do I turn off email notifications?
How do I change my email address?
Forgot my password, what should I do?
How do I upload photos?
How can I delete my account?
How can I get my subscription payment refunded?
Why do I have to pay for a membership?
Why do I have to fill out my credit card details for the free trial?
Will my membership plan renew automatically?
How do I change my membership?
Will I lose my remaining days if I change my membership?
How do I cancel my membership?
Can I continue using the platform after I have cancelled my membership?
What happens to my profile if I don’t renew my membership?
Do you notify me in advance of my membership (subscription) plan being renewed or charged for the first time?
What's the difference between membership plans, accounts, profiles, and profile types?
Privacy & Safety
What happens with my personal information?
Who can see my account information?
Are my credit card details safe?
Is Adopt a Backpacker safe to use?
How do I report another user?
Can I block another user?
How do I unblock another user?
What insurances do I need?
When should I share my phone number with another Adopt a Backpacker member?